Return & Exchange Policy 

 

​Z-fit Return & Exchange Policy

​At Z-fit, we want you to step into confidence with the perfect fit. If you are not entirely satisfied with your purchase, we are here to help with a hassle-free exchange process.

​Conditions for Exchange:

​Time Limit: You can request an exchange within 3 days of receiving your product.

​Product Condition: The footwear must be unworn, undamaged, and unused, with all original tags, packing materials, and the box intact.

​Size Issues: If the shoe doesn’t fit properly, we will happily exchange it for the correct size (subject to stock availability).

​How to Initiate an Exchange:

​Contact our customer support via Hotline (01305759174) or email us at zfitbd@gmail.com.

​Share your Order ID and photos of the product you wish to exchange.

​Once approved, you can send the product back to us via courier, or we can arrange a reverse delivery (courier charges may apply based on the reason for exchange).

​Please note: Refunds are only applicable if the product delivered is damaged or defective from our end and a replacement is unavailable.